At Avalon Health Care, a commitment to quality reflects a desire for industry leading care paired with innovation and compassion in all that we do. It means our aim is that patients receive not only outstanding care, but that our care professionals are actively engaged in professional development and advancing our industry to improve the health of all that we serve.
Our care teams work to develop innovative care improvement strategies such as interdisciplinary care teams designed to partner with patients through their care journey, and strive to protect our vulnerable patients through eliminating healthcare-acquired conditions such as falls, pressure ulcers and infections while developing early warning systems that alert care teams to intervene rapidly with subtle changes in a patient’s condition indicating decline.
Our care teams live the Avalon foundational belief: we embrace a reverence for life and a heart for healing. We recognize post-acute care requires a special calling. We are here for you, your family, each other and our communities.
Commitment to Outcomes
Each year, our care communities are assessed by the states in which we operate to ensure we are in compliance with standards and provide a safe and healing environment. These surveys are standard in all skilled nursing facilities, and are a part of our licensure and help calculate our CMS 5-star rating.
We take these surveys very seriously and understand that the care we provide takes place all year long. For this reason, we have a dedicated staff member tasked at overseeing our clinical quality teams and ensuring we proactively measure quality and opportunities for improvement.
Commitment to Oversight
Each of our communities receives clinical oversight and direction by a Medical Director. In addition, nurse practitioners oversee care in some of our care communities with high-acuity patients. These clinicians provide an added level of expertise and direction. At Avalon, our Chief Medical Officer works to ensure each of these care professionals are up to date with the latest industry trends and efforts and helps recruit and retain medical professionals.